The conversation that's been on your mind for two years.
Record a conversation you'll be grateful for forever.
We turn it into a keepsake film in seven days. Human edited. £97.
Session Boxes dispatched within 48 hours. Films delivered within 7 working days.
They think they're ordinary.
They have no idea.
And they are waiting — right now —
for someone to sit down and ask.
How it works.
Twenty minutes. A lifetime kept.
No production crew. No awkward studio lights. Just two people who love each other, a few questions, and a quiet afternoon.
Order and we send the box
Tell us who you're capturing. Your box ships within 48 hours — question cards, microphone, phone stand, session guide, and a note from your story producer. Everything inside. Nothing to figure out.
Have the conversation
Someone who loves them sits down with them. They hold the cards. The questions come as a surprise. The microphone catches every word. You record it on your phone and upload the file when you're done. Twenty minutes. That's it.
We make the film
Your story producer listens to every word. They find the moments. They choose the music. They produce a 3–5 minute keepsake film, edited by hand. Delivered to your Family Vault within seven working days.
Could you just film him yourself?
Yes. Here's the honest answer to that.
Of course you could.
You have a phone. They have a voice. You could press record this Sunday and have something by lunchtime.
And if you do that — genuinely, actually do it — it will be one of the best things you've ever done. A shaky phone video of someone telling their stories is worth more than nothing. We'd never tell you otherwise.
But here is what we've learned from producing these films.
The families who try to do it themselves mostly don't.
Not because they're lazy. Because life is full and the moment never feels quite right and then one day it is too late and the thing they meant to do is the thing they wish they had done.
The question sheet changes that. The structure makes it real. The deadline — we're recording on Saturday — makes it happen. The preparation the night before means whoever leads the session walks in confident instead of awkward.
And then there is the film itself.
A phone recording of someone talking is a file. You'll watch it once or twice, mean to edit it, never quite get around to it, and eventually it will sit in a folder on a hard drive that nobody knows the password to.
A produced keepsake film — with the right moments found and held, the right music chosen for this person's voice, the right pace and structure — is something families watch together. At Christmas. At birthdays. On a Sunday afternoon when nobody planned to, but someone put it on, and the room went quiet in the way rooms only go quiet when something true is happening.
One is a recording. The other is a film.
We exist for the families who are done meaning to do this. Who are ready to actually do it.
The difference is not the recording. Anyone can record. The difference is what someone who cares does with it afterwards.
the person who makes your film
"I listen to every minute of every recording we make. I'm looking for the moment when someone tells a story they didn't know they were going to tell. That moment is always there. The job is hearing it."
— Sebastian, story producer · Cumbria
Simple, honest pricing.
The box — with everything your family needs — is included in every order. Choose what you'd like us to make from your session.
Most people start here.
A film your family watches together.
Your story producer listens to every word of the session. They find the moments. They choose the music. They produce a 3–5 minute keepsake film — their face, their voice, their laugh — edited by hand and delivered within seven working days.
- Session Box — question cards, mic, stand, guide, producer note
- Full session produced as keepsake film
- Music chosen for this family, this person
- Every creative decision made by your producer — not by a template, not by an algorithm
- Delivered in HD within 7 working days
- Family Vault storage · download · shareable family link
One Sunday afternoon. A film your family keeps. No subscription, no further charges.
Every option is one-time. The box is always included. There's no subscription. You choose what gets made after the recording — not before.
Ordering for a care home, hospice, or as a corporate gift? → hello@yourheirloom.co.uk
Order — Session Box + Film.
Order today. Your Session Box ships within 48 hours and your story producer will be in touch to arrange everything.
If the film doesn't move you, we'll remake it. If you still feel the same, full refund.
Every film is made by a person, and people sometimes get things wrong. If the first cut doesn't feel like them — tell your producer. They'll re-edit it. If the second version still isn't right, we refund the production cost in full. We'd rather make it right than keep your money.
How does the session actually work?+
Someone who loves them — often a grandchild, sometimes a son or daughter, sometimes a sibling — leads the whole thing. They sit across from them with the deck of question cards from the box. The person being recorded doesn't see the questions in advance. The questions are asked. They answer. A phone records it on a stand we provide. That's it. Most sessions last 20 to 35 minutes. They almost always run longer than anyone expected — because once someone is asked the right question by a person they love, they don't stop talking. You upload the recording afterwards. Your story producer takes it from there.
What if they say "don't be daft" or brush it off?+
Most people do, the first time. It's not resistance — it's habit. Most older adults have spent a lifetime assuming nobody's really interested in their stories. The brushing-off is a test, not a verdict. What works: don't frame it as a recording session. Don't mention the microphone or the film. Just say: 'I've been thinking about some things I've always wanted to ask you. Would you sit with me for a bit?' That's all. The box arrives at your door, not theirs. They don't need to agree to anything until they're comfortable.
Can I give this as a gift?+
Yes — and we've built the order flow around exactly this. When you order, toggle 'This is a gift.' The box ships to you. Inside, the top layer is your gift card with your message on it, not the setup checklist. The person you give it to opens something that feels like a promise, not a project. There's no deadline. The session happens when they're ready.
Why not just film them myself?+
You can. Honestly — anything you record is better than nothing. But a phone file usually sits in a folder, unedited and unwatched. A produced keepsake film — with the right moments found and held, the right music chosen for this person's voice, the right pace and structure — is something families watch together. At Christmas. At birthdays. On a Sunday afternoon when nobody planned to, but someone put it on. One is a recording. The other is a film.
What if time is running out?+
Some families come to us inside a closing window — a diagnosis, a decline, a phone call that shifted everything. The session doesn't have to feel like what you're afraid it will feel like. When the questions are right and the person asking them loves the subject, the room doesn't feel like an ending. It feels like the person being seen — possibly for the first time — at full brightness. That afternoon exists for you too. If you'd like to talk before you order: hello@yourheirloom.co.uk